LTSS rate enhancement announcement! See Provider Update tab for more information or click here.
Come and meet Cigna-HealthSpring in the Northeast Expansion area! Click here for details.
HEDIS 2014 Provider Notification Letter - click here for important information on medical record review date changes.
Provider ACA Rate Increase Notice - click here for important information regarding the increase of primary care rates.
Welcome to the Cigna-HealthSpring STAR+PLUS plan. We value our relationship with all of our Providers and are committed to working with you to meet the needs of your patients, our Members.
Cigna-HealthSpring recognizes the immeasurable contribution that you, as a Provider, make to the STAR+PLUS program. To ensure you have access to all of the resources and tools needed to support Cigna-HealthSpring Members, Cigna-HealthSpring’s Provider Services team is available. Provider Services can assist you when you have questions or need to schedule an educational in-service. They also can assist you when daily operations do not go as planned and you need help resolving a problem.
- Verify eligibility, benefits, and prior authorizations on file
- Receive assistance in finding the correct departments
- Verify claims receipt or review claim status
- Process demographic changes such as PCP on file, and member or provider address changes
- Receive assistance with Cigna-HealthSpring’s public website & secure Provider Portal
We are here to serve you, and we thank you for being a part of the Cigna-HealthSpring STAR+PLUS Network and for providing quality health care to our members.
Not Yet a Cigna-HealthSpring STAR+PLUS Provider?
If you are not a Cigna-HealthSpring STAR+PLUS Provider, but you are interested in joining our network, please fill out the appropriate form below. For additional information contact us by phone or e-mail at:
STAR+PLUS Provider Support Team via telephone at 866-233-6139 or via email STARPLUSproviderrelations@healthspring.com
Fax completed form and requested documents to 877-440-7260.