Cigna-HealthSpring® STAR+PLUS 

Cigna-HealthSpring ICD-10 Information
Cigna-HealthSpring and THSteps training.

The claims section will be changing effective March 1, 2015.  Providers can now submit UB04 claims, batch submission, corrected claims, view ERAs and export reports. Register now for our Provider Portal training by clicking here!

  • IMPORTANT NOTICE: Flu Season is Upon Us! Read more.

  • NEW Provider Trainings for Hidalgo SDATarrant SDA and MRSA Northeast are available! Join us for webinars and provider trainings!

    Electronic Visit Verification (EVV) Initiative Information:

    • UPDATE 02/27/15 - Delayed Implementation for EVV: The HHSC is delaying implementation of EVV.   Learn more.

    • Read About Use of Electronic Visit Verification for Department of Aging and Disability Services Providers Transitioning to Managed Care

    • UPDATE on Delay of Statewide Implementation of the Health and Human Services Commission Electronic Visit Verification (EVV) Initiative -  Learn more  / EVV Vendor Selection Form

    • The Provider Selection of an EVV Vendor Deadline is: February 10, 2015. Read More 

Welcome to the Cigna-HealthSpring STAR+PLUS plan. We value our relationship with all of our Providers and are committed to working with you to meet the needs of your patients, our Members.

Cigna-HealthSpring recognizes the immeasurable contribution that you, as a Provider, make to the STAR+PLUS program. To ensure you have access to all of the resources and tools needed to support Cigna-HealthSpring Members, Cigna-HealthSpring’s Provider Services team is available. Provider Services can assist you when you have questions or need to schedule an educational in-service. They also can assist you when daily operations do not go as planned and you need help resolving a problem.

  • Verify eligibility, benefits, and prior authorizations on file
  • Receive assistance in finding the correct departments
  • Verify claims receipt or review claim status
  • Process demographic changes such as PCP on file, and member or provider address changes
  • Receive assistance with Cigna-HealthSpring’s public website & secure Provider Portal

We are here to serve you, and we thank you for being a part of the Cigna-HealthSpring STAR+PLUS Network and for providing quality health care to our members.


Not Yet a Cigna-HealthSpring STAR+PLUS Provider?

If you are not a Cigna-HealthSpring STAR+PLUS Provider, but you are interested in joining our network, please  fill out the appropriate form below.  For additional information contact us by phone or e-mail at:
 STAR+PLUS Provider Support Team via telephone at 1-877-653-0331 or via email
Fax completed form and requested documents to 877-440-7260.