|NEW CLAIMS PORTAL, SAME HSCONNECT!The claims section will be changing effective March 1, 2015. Providers can now submit UB04 claims, batch submission, corrected claims, view ERAs and export reports. Register now for our Provider Portal training by clicking here!
- IMPORTANT NOTICE: Flu Season is Upon Us! Read more.
- NEW Provider Trainings for Hidalgo SDA, Tarrant SDA and MRSA Northeast are available! Join us for webinars and provider trainings!
- Nursing Facility Services Transitioning to STAR+PLUS: Common Reasons for Denials and Rejections of Managed Care Claims
- Electronic Visit Verification (EVV) Initiative Information:
- UPDATE 03/23/15 - Fixed Visit Verification Devices for Providers Currently Required to Use the Santrax System. Learn more.
- UPDATE 03/06/15 - Delayed Implementation for EVV: The HHSC is delaying implementation of EVV. Learn more.
- EVV Vendor Update: Sandata Technologies, LLC withdraws from participating in the HHSC Electronic EVV. Read more.
- EVV Initiative: Instructions for Request of EVV Small Alternative Device. Learn more.
Welcome to the Cigna-HealthSpring STAR+PLUS plan. We value our relationship with all of our Providers and are committed to working with you to meet the needs of your patients, our Members.
Cigna-HealthSpring recognizes the immeasurable contribution that you, as a Provider, make to the STAR+PLUS program. To ensure you have access to all of the resources and tools needed to support Cigna-HealthSpring Members, Cigna-HealthSpring’s Provider Services team is available. Provider Services can assist you when you have questions or need to schedule an educational in-service. They also can assist you when daily operations do not go as planned and you need help resolving a problem.
- Verify eligibility, benefits, and prior authorizations on file
- Receive assistance in finding the correct departments
- Verify claims receipt or review claim status
- Process demographic changes such as PCP on file, and member or provider address changes
- Receive assistance with Cigna-HealthSpring’s public website & secure Provider Portal
We are here to serve you, and we thank you for being a part of the Cigna-HealthSpring STAR+PLUS Network and for providing quality health care to our members.
Not Yet a Cigna-HealthSpring STAR+PLUS Provider?
If you are not a Cigna-HealthSpring STAR+PLUS Provider, but you are interested in joining our network, please fill out the appropriate form below. For additional information contact us by phone or e-mail at:
STAR+PLUS Provider Support Team via telephone at 1-877-653-0331
or via email STARPLUSproviderrelations@healthspring.com
Fax completed form and requested documents to 877-440-7260.